Let AI agents sell, support and automate for your business, around the clock
WaCommerce puts specialised AI agents on WhatsApp, Instagram, Facebook, Telegram and WebChat. They answer customers, qualify leads, suggest products, book appointments and pass the conversation to your team when a human is needed.
No coding needed. Connect a channel, train an agent on your own business information, and launch.
See WaCommerce in action
A short product walkthrough will live here. For now, the mock above and the sections below show exactly what Phase 1 is being built around.
Product demo video — coming soon
This block is a placeholder for the real walkthrough, not a recording of another product. Meanwhile, here is the tour in three steps:
1. Connect a channel
Link WhatsApp, Instagram, Facebook, Telegram or WebChat from guided screens.
2. Train an agent
Add your FAQs, documents and website pages so answers use your own business information.
3. Launch and hand off
Agents reply automatically, and your team steps in with full history when needed.
One conversation, several specialised AI agents
Each conversation is routed to the agent best suited to the job, and the full context travels with it when the agent changes.
Sales Agent
Suggests products, answers buying questions, handles common objections and helps move a chat towards a purchase.
Lead Qualification Agent
Asks the right qualifying questions, records the answers, spots high-intent leads and triggers the right follow-up.
Support Agent
Answers from your own business knowledge, resolves routine issues, and escalates anything complex to a person.
Ecommerce Agent
Helps shoppers find products, follows up abandoned carts, and works with WooCommerce, Shopify and Salla stores.
Appointment Agent
Qualifies a prospect, books a call or appointment, and sends confirmations and reminders automatically.
Order Support Agent
Checks order information, answers post-purchase questions and keeps customers updated after checkout.
Turn everyday chats into business results
Replies to comments can become private conversations. Instant answers keep leads warm. Captured details feed your pipeline instead of getting lost in a DM inbox.
Comments become conversations
A comment or story mention can trigger a reply and a private message, so interest turns into a real conversation.
Instant, personal replies
Customers get an answer in seconds, in a tone you control, instead of waiting hours for a manual reply.
Leads captured and nurtured
Contact details, preferences and intent are recorded as the chat goes on, ready for follow-up campaigns.
AI agents wherever your customers already are
Manage every major messaging channel from one place, instead of jumping between five apps.
One-to-one conversations for sales, support and orders, through the official Cloud API or QR coexistence where supported.
Automated DM replies, comment replies and story mention handling.
Messenger replies so a page message never sits unanswered overnight.
Telegram
Fast direct conversations, including group management tools in later phases.
WebChat
An embeddable chat widget for your own website, styled with your brand colours.
SMS & Email
Follow-ups and reminders through your own SMS and email providers.
Before and after WaCommerce
Before: all manual
- The same reply pasted over and over
- Hot leads buried inside endless DMs
- Sales lost while the team is offline
- Every comment and message piling up
After: assisted by agents
- Agents answer and qualify automatically
- Leads and deals stay organised in pipelines
- Chats route to the right agent or team member
- Your team steps in exactly when a human is needed
Start with four ready templates
Launch quickly with a proven starting point, then customise it for your own business. Tap a template to see what it does.
Welcome Messages
Make a strong first impression with personalised greetings that run day and night — the first reply a new customer gets, without waiting for a team member.
Example: “Hi, welcome! Ask me about products, delivery or appointments — I can help right away.”
Automate Common Questions
Let the agent handle repeated support questions and give instant help, so your team only handles the conversations that truly need a person.
Example: delivery times, return policy and opening hours answered from your own FAQs, instantly.
Auto-DM & Capture Leads
Turn comments and engagement into private conversations and captured leads, with details saved for follow-up instead of lost in a feed.
Example: a commenter gets a reply plus a private message asking for their name and need — then a follow-up is scheduled.
Giveaways & Campaigns
Run contests and campaigns that grow your audience while you focus on the business, with entries and interest captured automatically.
Example: comment to enter, get a confirmation DM, and join the campaign list for the winner announcement.
The right agent, the right action — in order
Not six separate features. One flow, from the first message to the human handoff.
Understands Intent
Works out what a customer actually needs, even when it is phrased in different words.
Routes Automatically
Sends each request to the best agent for that job, based on intent and context.
Preserves Context
Keeps customer details and conversation history intact when switching agents.
Triggers Business Actions
Starts flows, sequences and follow-ups based on what customers say or do.
Uses Live Business Data
Reads stores, sheets, APIs and connected systems to answer with current information.
Hands Off to Humans
Transfers the chat to the right team member with full history attached.
Automate the whole WhatsApp customer journey
QR Coexistence
Connect through the official Cloud API or QR coexistence while keeping your current number and mobile access where supported.
WhatsApp Calling
Voice calls with customers through WhatsApp, where your number is calling-enabled by Meta.
WhatsApp Flows
Interactive forms and calendars inside WhatsApp to collect information and qualify leads.
Catalogs & Payments
Show products inside WhatsApp and guide shoppers from discovery towards purchase.
Click-to-WhatsApp Ads
Turn ad clicks into WhatsApp conversations that capture leads and answer questions.
Appointments & Workflows
Book appointments in WhatsApp with confirmations, reminders and workflow actions.
Turn conversations into shopping journeys
Connect a store so chats can recommend products, recover carts, send order updates and support shoppers after checkout.
AI Product Discovery
Shoppers find the right product through recommendations based on their questions and needs.
Store Integrations
Connect WooCommerce, Shopify and Salla so chats stay linked to products, customers and orders.
Abandoned Cart Recovery
Follow up with shoppers who left items behind and bring them back to finish the purchase.
Order Management
Help customers with purchases, order details and common order questions from inside the chat.
Automated Notifications
Send confirmations, shipping updates and delivery messages automatically.
Post-Purchase Support
Keep helping after checkout with order help, follow-ups and future offers.
One unified inbox and CRM
Conversations, profiles, pipelines, assignments, AI help and translation in a single workspace — here is how that inbox will look.
Pipeline: New lead → Qualified → Order support · Assigned: Support team
Unified Conversations
WhatsApp, Instagram, Facebook, Telegram and WebChat chats in one central inbox.
Customer Profiles
Contact details, history, labels and custom fields in one place.
Sales Pipelines
Organise leads into stages, track progress and move deals forward.
Team Assignments
Assign chats to team members and keep every request organised.
AI Assistant
Summarise chats, improve replies and draft responses faster.
Real-Time Translation
Translate conversations live so teams can serve customers in more languages.
Connects to the rest of your business
Stores, sheets, calendars, CRMs, APIs and webhooks, so agents can use real data and trigger real workflows.
Stores
Where products, customers and orders live.
Productivity
Sheets, calendars and CRMs your team already uses.
Developers
Connect anything else with open interfaces.
Get started in three simple steps
Create your account
Set up your account and get ready to build AI agents and automate conversations.
Connect your channels
Link your messaging platforms in minutes with guided connect screens.
Launch your AI agents
Deploy agents, automate conversations, and start engaging customers.
Frequently asked questions
What it does
What is WaCommerce?
WaCommerce is an AI customer-engagement platform built by ZQ Developers. It helps businesses sell, support customers, capture leads and automate conversations across WhatsApp, Instagram, Facebook, Telegram and WebChat.
What can the AI agents do?
Agents answer customer questions, qualify leads, recommend products, assist with orders, book appointments, trigger automations and hand a conversation to your team when needed.
Can agents take actions, not just reply?
Yes, in the full product agents can trigger flows, sequences and follow-ups, update customer data, and use APIs or webhooks. Phase 1 ships the account, workspace and plan foundation; agent actions arrive with the Phase 2 and Phase 3 builds.
Channels, team & ecommerce
Which channels are supported?
WhatsApp, Instagram, Facebook Messenger, Telegram and WebChat, with SMS and email for follow-ups. Channel connect screens and the working WebChat channel arrive in Phase 2.
Can my team take over from an agent?
Yes. Conversations can be handed to a team member with customer information and full history preserved inside the unified inbox, which is a Phase 2 feature.
Does it automate ecommerce conversations?
Yes, in the full product: connect WooCommerce, Shopify or Salla to recommend products, recover abandoned carts, assist with orders and send automated notifications. Store connectors are Phase 3 work.
Honest limits & pricing
Do I need coding skills?
No. Setup is designed to work without code: create an account, connect a channel, and configure an agent from guided screens.
How does WhatsApp pricing work?
WhatsApp conversation fees are charged by Meta directly, per 24-hour conversation window, at Meta rates that vary by country and conversation type. WaCommerce does not add a markup to Meta fees in the Phase 1 plan design.
Do I need my own Meta app and AI key?
Yes, honestly: real Meta sending needs your own Meta app, phone number and tokens, and real AI replies need your own OpenAI or DeepSeek key. Phase 1 does not fake live Meta approval or live AI replies.
Can I cancel anytime?
Yes. You can cancel a plan from your account and stop future renewals. Manual subscriptions are approved by an administrator in Phase 1; automated Stripe charging is not live yet.
Plans & privacy
What is the difference between Pro and Reseller?
Pro is for one business using WaCommerce for its own sales, support and automation. Reseller is for selling WaCommerce to your own customers under your own brand, with your own plans, prices and customer management.
Is my customer data shared with other workspaces?
No. Each workspace keeps its own contacts, conversations and settings separate, and team access is scoped to the workspaces a user belongs to.
Want us to set up your AI agent for you?
Skip the setup and let our team build, configure and customise an agent for your business needs.
Get started